April 14, 2020
Provident Behavioral Health cares about you and your mental well-being. We recognize the COVID-19 pandemic has disrupted our lives in ways we could not have imagined even two months ago. We also understand that talking about things like “social distancing” and “quarantining” is one thing, and practicing them is quite another. The impact of these social limitations means something different for each of us, and many of us are grieving – the loss of a loved one, the loss of a job, the loss of security, and the loss of the life we knew before March 2020.
Provident understands this and we are here to help you. We actually never left.
Because there is no higher priority than the safety and wellbeing of our clients, our team, and every person who walks through our doors, we adjusted our services nearly a month ago. In doing so, we have been able to care for our clients with limited disruption. Below is an update on our activities and services:
• Counseling and Psychiatric Services have moved to telephonic and telehealth sessions to provide continuity of care for current and new clients. We work with pharmacies who are able to deliver medication to clients, as needed. New clients seeking appointments may reach us at:
o Counseling Intake and First Appointment 314-533-8200
o Psychiatric Services Intake and First Appointment 314-802-2670
• Provident Crisis Services hotlines are here to help you any day, at any time, at no cost. Our highly trained crisis workers are available 24/7 and ready to support you through crisis and to assist you in finding resources to stabilize your life.
o Disaster Distress Helpline: 1-800-985-5990
o Provident Crisis Hotline: 314-647-HELP
o www.feelingkindablue.org
• Survivors of Suicide support group members are able to call 314-446-5158 to connect with a Crisis Services clinician.
• Afterschool continues to serve our kids and families through ongoing direct communication and resource support. We are also answering United Way 211 calls and supporting meal distribution sites around the metro region. Afterschool parents are encouraged to call their school’s afterschool line to reach out to afterschool staff.
• Mary Ryder Home ladies are safe and healthy. We are following the guidance of the Department of Health and Senior Services (DHSS) in restricting visitors, practicing social distancing, screening staff and following enhanced cleaning guidelines.
We have served this community for decades and continue to serve in the face of difficult and changing times. Best to you and yours.
Kevin Drollinger
President and Executive Director