Provident made significant investments in workforce development and service capacity in 2025. Two licensed clinicians were approved as licensure supervisors, allowing Provident to hire and support additional provisionally licensed therapists. Four clinicians completed Parent-Child Interaction Therapy (PCIT) training, including one clinician who achieved PCIT Within Agency Trainer certification. In total, 15 intern therapists were trained this year.
Provident’s Crisis Services continued to set a national standard. Missouri 988 achieved the highest average call answer rate (96%) and the fastest speed to answer (13 seconds) among all states and territories—ensuring individuals in crisis receive help when it matters most.
Following the May 16 tornado, Provident clinicians provided counseling and emotional support through the Disaster Assistance Center and the Access Center. Beyond crisis response, Provident deepened its community presence by expanding partnerships with ten schools, four nonprofits, and two medical groups, and by launching virtual clergy support groups entitled The Common Thread…rest for the soul, tools for the work.
Clinicians also contributed to public conversations on mental health through Things We Don’t Talk About library discussions with journalist Aisha Sultan, the Mostly Superheroes suicide prevention podcast, and volunteer engagement at the Muny’s Dear Evan Hansen pre-show.
Provident hosted its second Mental Wellness in the Faith Community event and provided statewide leadership through the Crisis Services Associate Director’s role as Co-Chair of the Missouri Crisis Services Work Group.