February 23 was a big day at Provident as we celebrated the remodeled, expanded Alexander Barker Permutt Crisis Center. This new space within Provident’s downtown St. Louis office allows for an increased number of trained volunteers who can answer the call all day, every day from anyone who is in crisis.
Friends of Provident gathered at the main office for a reception as well as a live broadcast tour and ribbon cutting in the new call center hosted by KMOX’s Tom Ackerman. The event can be viewed on Provident’s Facebook page.
“Since becoming a backup for the national hotline in 2016, our call volume has increased exponentially. This new center is fresh, professional, and perfectly suited to our needs,” said Jane Smith, Provident’s Director of Life Crisis Services.