• At least 18 years old
  • Strong communication skills
  • Ability to distinguish one’s own beliefs and values from those of the caller
  • Accept supervision and develop appropriate working relationships
  • Successfully complete 68-hour agency training program
  • The Crisis Worker provides immediate telephonic response to help callers that are in a crisis and refers persons with a need to appropriate community resources.
  • LCS crisis workers (as a group) answer over 80 calls a day from people who are struggling with suicide, grief, depression, work, children, parents, alcohol, drugs, sexual issues, gambling, anger, abuse, health, money, other life challenges.
  • Minimum of one 3-hour shift per week
Hotline Training:
  • 68-hour commitment
  • Certified by the American Association of Suicidology
  • Mandatory
  • Offered a variety of times and dates throughout the year 
  • Training will prepare you for the most difficult of hotline calls

The staff at LCS wants to ensure you are confident and prepared when working the crisis hotline.  Because we value your dedication and success, a qualified Life Crisis staff  member will provide support and supervision throughout your work on the hotline.


Provident’s Life Crisis Services
2650 Olive Street
St. Louis, MO 63103

Thank you so much for your interest!  Life Crisis volunteers truly save lives on a daily basis.